Everything you need to know about how we collect, store, and protect your personal data — fully transparent, right here.
At 999 games, we follow the highest standards of technology and policy to keep your data protected.
All your data is secured with 256-bit SSL/TLS encryption. From login to payment — every piece of information travels through a protected tunnel.
Your personal information is never sold or rented to third parties. This is a firm, non-negotiable policy.
Through identity verification, we ensure that only the genuine account owner can access and manage their account.
Your data is stored on secured servers and backed up regularly. Firewalls are active at all times to prevent unauthorized access.
You can view, correct, or request deletion of your own data. Your information belongs to you.
If you no longer wish to receive promotional messages, you can opt out at any time — easily and without hassle. We respect your preferences.
999 games is a trusted online gaming platform for players in Bangladesh. We believe that respect for user privacy is the foundation of a secure gaming experience. This Privacy Policy explains how 999 games handles your personal information.
This policy applies whenever you use 999 games' services — whether through the website, mobile app, or any other digital channel. By using the platform, you are agreeing to this privacy policy. If you do not agree with any part of it, please discontinue use of the platform.
999 games' privacy policy is built on international best practices in data protection. We operate with full transparency — this document clearly states where your data goes, why it is used, and how long it is kept.
This privacy policy is written in Bengali so all players in Bangladesh can easily understand it. If you have any questions, please reach out to our support team.
999 games only collects information that is necessary to run our services properly. No unnecessary data is collected.
999 games will never ask for your bank PIN, OTP, or password. Anyone requesting this information is attempting fraud — report it to our support team immediately.
For KYC verification, we may request a copy of your National ID, passport, or driving license. These documents are used solely to confirm your identity and are stored with the highest level of security.
999 games uses collected data only for specific, legitimate purposes. It is never used for any other purpose without your consent.
| Purpose of use | Data type | Legal basis |
|---|---|---|
| Account creation & management | Name, mobile number, email | Contract performance |
| Payment Processing | Payment details, transaction history | Contract performance |
| Identity Verification (KYC) | National ID, date of birth | Legal Obligations |
| Fraud Prevention | IP address, device info, activity logs | Legitimate Interest |
| Customer Support | Contact Details & Account History | Contract performance |
| Promotional communications | Email, mobile number | Consent (Opt-In) |
999 games analyzes activity data to improve your gaming experience and deliver customized offers based on your preferences. This analysis is entirely internal and is conducted without revealing your identity.
999 games stores your personal information with the highest level of security. Our servers are hosted in internationally certified data centers and are under 24/7 security monitoring.
All data is retained for as long as your account remains active. After account closure, certain information is kept for a defined period as required by law. Transaction records are typically retained for up to 5 years.
Our security team is required to notify the relevant authorities of any potential data breach within 72 hours, and affected users will also be informed.
999 games never sells your personal data to third parties. However, limited information may be shared with trusted partners as necessary to operate our services.
In all the cases above, data is shared under strict confidentiality agreements. Partners may only use the information received for its specified purpose and are not permitted to share it elsewhere.
999 games is not responsible for the privacy practices of any external sites linked from our website. Please review their policies before visiting.
999 games uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.
Cookies can be managed through your browser settings. However, disabling essential cookies may cause certain features on the platform to stop working.
The same tracking technologies apply when using the 999 games app. You can manage app notification and location access permissions directly from your device settings.
As a 999 games member, you have the following rights over your personal data. Contact our support team to exercise any of these rights.
You have the right to know what information we hold about you.
You may request corrections to any inaccurate or outdated information.
You may request deletion of data that goes beyond what is legally required to be retained.
You may object to your data being used for specific purposes.
You may request a copy of your data in a readily readable format.
You can opt out of promotional messages at any time.
We will respond to rights requests within 30 business days of receipt. For complex cases, this may be extended up to 90 days, and you will be notified accordingly.
All 999 games services are strictly for users aged 18 and above. We do not knowingly collect personal data from minors.
Date of birth is verified at registration, and age is reconfirmed during the KYC process. If we become aware that a minor has created an account, it will be immediately closed and all associated data will be deleted.
If you suspect a minor is using 999 games, please contact us. To learn more about responsible gaming, visit our Responsible Gaming Visit the page.
999 games may update this privacy policy as needed. For significant changes, advance notification will be sent to your registered mobile number or email.
Previous versions of the Privacy Policy are kept in our archive. If you need an earlier version, you can request it through our support team.
If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to our dedicated privacy team.
Our Bengali-speaking support team is always here for you. Feel free to reach out on any privacy-related matter — we're committed to responding honestly and promptly.
Your data is fully protected at 999 games. Join now and enjoy gaming on a platform you can trust.