999 games Terms & Conditions —
Your Rights & Responsibilities

999 games (hereinafter referred to as "the Platform" or "we") provides an online gaming service for players in Bangladesh. These Terms and Conditions constitute a legally binding agreement between you and 999 games. By using the Platform, you agree to be bound by these Terms and Conditions.

A few key terms are used throughout this document. "Member" refers to any registered user. "Account" refers to your personal profile on the platform. "Funds" refers to the balance deposited into your account. "Bonus" refers to incentive rewards granted by 999 games.

999 games reserves the right to update these Terms and Conditions at any time. Members will be notified of changes via email or platform notification. Continued use of the Platform after any update will be considered acceptance of the revised Terms.

To use 999 games, you must meet the eligibility requirements below. Accounts cannot be created or used without satisfying these conditions.

• You must be at least 18 years old. Registration by minors is strictly prohibited.
• You must register using your own name and personal details.
• You must not be a resident of any country or region where online gaming is prohibited by law.
• You do not already have an active account on this platform, nor has any previous account been closed.
• You are of sound mind and are using this Platform of your own free will.

999 games reserves the right to accept or reject any registration application without being obligated to provide a reason for rejection.

Each member may register only one account. If multiple accounts are found under the same person, all accounts will be closed and all deposited funds and bonuses will be forfeited.

What you need to provide at registration

• Full name (as it appears on your national ID)
• Date of Birth
• An active mobile number or email address
• Preferred Payment Method

Account Security

Keep your account credentials (username and password) strictly confidential and do not share them with anyone. If you notice any unauthorized activity on your account, contact our support team immediately.

Account names cannot be changed. If you registered with incorrect details, our support team can assist with corrections subject to verification.

999 games supports all major payment methods in Bangladesh — Mobile Pay, Nagad, Rocket, and direct bank transfer. Deposits are generally credited to your account instantly.

Deposit Limits

• Minimum deposit: ৳500 BDT
• Maximum daily deposit: varies by account tier
• Deposits must be made only from a payment method registered in your own name
• Deposits made by third parties are not permitted

If a deposit appears suspicious, 999 games may request additional verification. The deposit will be temporarily held until verification is complete.

Withdrawing your winnings at 999 games is simple and fast. However, certain conditions must be met to process a withdrawal.

Withdrawal Rules

• Minimum withdrawal amount: ৳500 BDT
• Withdrawal requests are typically processed within 15 minutes to 24 hours
• Withdrawals can only be made to the same payment method used for the deposit
• Withdrawals above a certain amount may be held pending KYC verification
• Bonus funds can only be withdrawn after meeting the required wagering conditions

999 games does not charge any withdrawal fees. However, your bank or mobile banking provider may apply their own charges.

999 games regularly offers a variety of bonuses and promotions — including welcome bonuses, reload bonuses, cashback, and referral bonuses. Each bonus has its own specific terms.

General Bonus Terms

• Each bonus comes with a wagering requirement (typically 10x to 30x the bonus amount)
• Bonus funds cannot be withdrawn before the wagering requirements have been met
• Wagering must be completed within the specified time period after claiming a bonus
• A member may not claim the same bonus more than once
• 999 games reserves the right to cancel bonuses if misuse is suspected

999 games reserves the right to modify, suspend, or cancel any bonus offer at any time. Reasonable advance notice will be provided for changes affecting ongoing bonuses.

All games on 999 games run on internationally certified Random Number Generator (RNG) technology, which is regularly audited by independent third parties. Every game outcome is completely fair and not predetermined.

Things to keep in mind while playing

• Each game has its own rules — please read them before you play
• If you lose connection, your game result will be saved on the server — you can view it once you reconnect
• If a game is cancelled due to a technical error, the staked amount will be refunded
• In Live Casino, the dealer's decision is final
• Final settlement in Sports Betting will only occur after the official result has been announced

999 games does not alter the outcome of any game. However, if a technical error is confirmed, we reserve the right to void the affected game.

The following activities are strictly prohibited on 999 games. Any violation will result in permanent account closure and forfeiture of all funds and bonuses.

• Creating multiple accounts under the same person
• Registering under a false identity or using someone else's information
• Operating accounts with the intent to manipulate the bonus system
• Using automated software or bots to play games
• Attempting unauthorized access to another member's account
• Using the Platform for money laundering or any other illegal financial activity
• Exploiting technical vulnerabilities to gain an unfair advantage
• Threatening or harassing the Platform or other members

999 games takes the privacy of your personal information very seriously. The data you provide is used solely to improve Platform services and to meet legal requirements.

• Your personal information is never sold to third parties
• Payment information is secured with SSL encryption
• Information may be disclosed to authorities when required by law
• You may view your personal data or submit a request to have it corrected

You can close your account at any time by contacting our support team. Any bonus funds with unfulfilled wagering requirements will be forfeited upon closure, though your remaining deposited balance will be returned.

999 games may suspend or permanently close an account in the following cases:

• In Case of Terms Violation
• If verification documents are not provided
• If suspicious financial activity is detected
• At the member's request (responsible gaming self-exclusion)

999 games is committed to providing a safe and reliable gaming environment. However, there are certain limitations to our liability that all members should be aware of.

• 999 games is not responsible for any loss caused by internet disconnection or issues with your device
• We are not responsible for transaction delays caused by third-party payment providers
• Compensation may be limited in the event of unexpected technical failures
• 999 games is not liable for any loss resulting from your login credentials being accessed by another person
• 999 games is not liable to compensate for any financial losses resulting from gaming

999 games may update these Terms & Conditions at any time. For significant changes, a notification will be sent to your registered email or mobile number. For minor updates, the "Last Updated" date at the top of the page will be revised.

Continued use of the Platform after updated Terms take effect will be considered your acceptance of the new Terms. If you do not agree to the new Terms, please request account closure.

Contact Us

If you have any questions about these Terms and Conditions, please contact our support team:

• Email: support@999games.biz
• Live Chat: available after logging in to the Platform
• Support hours: 24/7, seven days a week